(Action Group Against Product and Brand Piracy, Registered Association). All service labor is guaranteed for 90 days or until the conclusion of the originally purchased product's original warranty period, whichever period of time is greater.SEC does not provide advance replacement products.This limited product warranty is SEC's only warranty and the customer's only remedy concerning the product. Out of warranty TeleCom headset replacements have a 1 year warranty.All packages will ship within the 50 United States via UPS ground, no signature required, at no expense to the customer. I bought my 650s direct from Sennheiser last year and they don't have the QR code either.Edit: Just took my HD650 box, there's no QR code on here.. Is there any other way? Yes, I hereby agree that my personal data provided by me may be processed by Sennheiser electronic GmbH & Co. KG ("Sennheiser"). Products where the identification label, serial number or safety label has been removed or altered. Other manufacturer's equipment or reimbursement for said equipment that has been used in conjunction with a Sennheiser product. You also know they're fake because their serial number is in the 900000 range, whereas a real IE800 serial number should be in the 0-30000'ish range. also paypal is incredibly good about refunding for counterfeit products, which makes it tough for people to sell knock-offs on ebay (of course you should always examine your product).Don't buy from alibaba marketplace. Sennheiser Electronic Corporation (referred to as SEC or Sennheiser for the duration of this document) warrants to the original purchaser that the product purchased will be free of defects related to manufacturing, parts, materials, and workmanship under normal and accepted use. They sound exactly the same as the one I demoed at a verified retailer.Just out of curiosity does anyone know if they only started putting these QR codes on HD600s recently or if they started 2 years ago? Inoperability due to lack of reasonable maintenance and care as determined by SEC. Granted I did buy these when they were two weeks old on display so he gave me all the packaging he still had which was the hard box and the outer cardboard. In the event of product obsolescence SEC cannot guarantee the same color or aesthetic attributes as the original product. The SEC Service Department will be the final determining authority for all potential warranty claims for service and/or replacement.In the event that a repair action is performed, SEC will be responsible for all costs associated with the repair including parts and labor costs. Sennheiser offers a worldwide warranty on its products though it is strongly encouraged that all warranty returns be sent to the customer's local Sennheiser Authorized Service Center. A short and precise way to verify your Sennheiser headphone's authentication. If your Sennheiser headphone is bought after August 2012, you can check the authentication of your headphone by using the security label on the box case.as it says in OP they started the QR codes in 2012, but it's entirely possible these headphones have been sitting in a retailers warehouse for 2+ years... where did you buy them?Wait, there are counterfeit Sennheiser cans..?I wouldn't worry too much. I first checked Sennheiser website and the results seemed good, but then I did a quick google search and found the Chinese website with the same serial number and code and thought it seemed sketch. I can confirm that my 598s from Amazon are legit!if they sound just like real ones then i'm sure they are real, if your cans are 4 years old then they were purchased before 2012 so there shouldn't be a QR code. Tons of fake hd598s. For information regarding current turnaround times for warranty repairs and replacements please contact Service Administration at (860) 434-9190 extension #2.SEC will only provide refunds to customers that have purchased product directly from SEC within 30 days from the date of purchase. I brought it to u/ Throwaway_4_opinions attention. International shipping as well as other shipping methods and options are available; however, all related charges will be the sole responsibility of the customer.
One feature of fake 598s is only 3 screws on each side of the headband.Since some people seem to not aware of this, i figured i should share this. The customer is responsible for all shipping/handling charges related to returning the product to SEC or one of the SEC authorized repair facilities. Is the QR code a sticker that may have been removed?I bought my HD650 a month ago, used, from someone on Ebay, and he didn't have the invoice anymore as he said that they were 4 years old, but have only been used for 80 hours. Please contact SEC Service Administration at (860) 434-9190 extension #2 for details and pricing.SEC may, at its discretion, choose to replace the product completely with a new or remanufactured product.
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