We are working hard to resume to 24/7 availability. Edit organization information . The callbacks can be used to update the order when the customer changes their address as well as to do a final check to validate the order before it is submitted.The validation callback can be used to validate the purchase before it is completed. Tweak – Switches from using ‘change’ to ‘shipping_address_change’ for storing customer data. fees or refunds. View the latest on our store health & safety plans. It can for example be used for validation of the order stock or for validation of the shipping address. Learn more The Merchant Card Service (MCS) API is used to settle orders with virtual credit cards.The Order Management API is used for handling an order after the customer has completed the purchase.
The decision to fulfill or not fulfill an order is always up to you. To update an order you can simply provide a JSON object with the properties that you want to update. A partial refund will update the Klarna order to reflect the new total amount, and if funds were moved by the customer, Klarna will return the difference.The following webhook events are also sent to notify you about changes to the source’s status:After the order process completes, Klarna sends an email with payment details to your customer.Here is an example of how to update a source with tracking information:Klarna may initiate a dispute if the customer claims that you haven’t delivered the relevant goods or services as expected. Navigate to the Billing information page. If not provided during creation, shipping information should be provided in a source update. Supported values are eur, sek, nok, dkk, gbp, usd.This must be the default currency of your customer’s billing address country. If neither the billing or shipping address is provided, Klarna will collect the billing address during the checkout, and assume the shipping address is the same as the billing address.
Sometimes we need to make breaking changes which will result in a version bump of our APIs. Klarna may request additional information in order to resolve it. When you create a refund for the full amount of the charge, the Klarna order is voided, and if funds had been moved by the customer, Klarna will return these funds. The default behavior is for Klarna to approve any purchase for which the timeout call times out.The requests are sent as POST requests to the endpoints specified when creating an Instant Shopping button key.A complete HPP payment session will involve three of Klarna services:Use this API call to create a new order.
If you have any questions regarding a billing or shipping address for a customer, please reach out to merchant support here.
You always have the option to change your payment method. The shipping_address_change event is triggered when Checkout has detected a complete and valid shipping address for the customer.
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